Questions?
We’ve got you.

Yes. You’ll work directly with one of our team members (a real human mom, not a bot) who knows your practice inside and out.

Yes. We submit claims, track their status, work through denials, and follow up with payers.

Yes, depending on your selected package. Full-Service Billing includes client copay billing; Insurance Billing does not. Compare billing services and prices.

Yes. We’ll send you clear reports so you always know what’s been billed, what’s been paid, and what’s still outstanding. No guessing where your money is.

Yes. We’ll help with superbills and out of network claims so your patients can still get reimbursed when possible.

Claims are usually submitted within 24 to 48 hours after all required documentation and billing information are complete.

Yes. Credentialing is available as a standalone service, including new applications, status checks, and troubleshooting.

Commercial insurance applications are $200 per insurance, per provider. Medicaid and Medicare applications are $250 per insurance, per provider. View all credentialing fees and application terms.

Yes. We offer status checks and help with payer follow-ups, portal issues, affiliations, tax identification numbers, and location problems. Explore credentialing support.

We provide status updates on what is pending, outstanding requirements, and what we need from you.

Yes. We review accounts, identify billing errors, and correct and refile eligible unpaid claims.

Yes. Get business guidance or hands-on training in your existing EHR while keeping billing in house. Explore consulting and training.

Yes. We help plan systems, scheduling, intake, billing, credentialing, and team workflows. Your agreement defines the guidance and hands-on work included.

Yes. We look at your goals, team capacity, and workflows to help you plan for more providers or expanded services.

Yes. We help clarify responsibilities, simplify intake and scheduling, and improve handoffs between your front desk, providers, and billing team.

No. Marketing is a one time project with no required subscription, monthly SEO contract, or retainer. Scope and costs are agreed up front. Additional help is optional.

We create branded templates, graphics, captions, and a posting plan, and schedule your first complete month. Want us to keep it going? We also offer ongoing social posting, including content creation, captions, and scheduling, if you want it. We agree on the scope and pricing up front. The final files and copy belong to you.

SEO (Search Engine Optimization) helps search engines find and understand your website. AEO (Answer Engine Optimization) makes your content useful for tools that answer people’s questions. GEO (Generative Engine Optimization) helps AI tools understand and draw from your content when generating answers. Don’t worry about the alphabet soup—we build these foundations into your project, with no monthly SEO subscription.

Yes. The completed website, created content, final files, and copy are yours. Accounts and access are handed over. Third party domain, hosting, or platform costs may still apply.

Pricing depends on the service and scope. Compare billing prices, credentialing fees, and consulting options. Contact us for a marketing quote or help choosing services.

We specialize in SimplePractice and TherapyNotes most, but we’ll work with whatever system you already have. If you love it, we’ll learn it, simple as that.

Yes, it’s our specialty. We understand the unique billing needs of therapists, psychiatrists, psychologists, and other mental health providers.

That works too. We offer à la carte services like credentialing, EHR setup, and training, so you get exactly what you need, nothing extra.

Always. We work inside your system, not ours. You’ll have full access and transparency at all times.